- Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
- Please contact us, we will provide returns the address.If you have not contacted us,direct items will be sent back to us, items will be refused without tracking number and returned to the sender. Buyer is responsible for additional shipping costs for items that are returned refused or undeliverable. Your name, auction number, and reason for return should be included in the email. items returned must contain main packaging materials.
- Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
- It may take up to 7 business days to process your return after we receive your product.
- If the item is found non-defective, the item will be sent back to the buyer. Buyer is responsible for All Return Postage
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